Welcome to Guaranteed Grade. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of the site and services.
1. Acceptance of Terms
These Terms govern your use of our website, any communications with our team, and any services we provide. We may update these Terms at any time by posting a revised version on this page.
2. Services
We provide academic support services for online classes, proctored exams, certifications, and related education needs. Service details, timelines, and deliverables are agreed upon with you individually via email or written confirmation.
3. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By using our services, you represent and warrant that you meet this requirement.
4. Academic Integrity
Our support is intended to enhance your understanding and performance while respecting the academic integrity policies of your institution. You are responsible for ensuring any assistance complies with your school’s rules. We do not condone plagiarism or violations of institutional policies.
5. Payment and Refunds
Fees, payment schedules, and any refunds are agreed upon before service begins. Unless otherwise stated in writing, all payments are final and non-refundable once work has started.
6. User Responsibilities
- Provide accurate and complete information required to deliver services.
- Respond to messages promptly to avoid delays.
- Use deliverables in a lawful manner and consistent with your institution’s policies.
7. Confidentiality
We treat your information with care and only use it to provide and improve services. For details on how we handle personal data, see our Privacy Policy.
8. Intellectual Property
All content on this site, including text, graphics, logos, and design, is owned by Guaranteed Grade or its licensors. You may not copy, distribute, or create derivative works without prior written consent.
9. Third-Party Services
We may reference or utilize third-party tools and platforms. We are not responsible for the content, policies, or practices of third-party services.
10. Disclaimers
Services are provided on an “as is” and “as available” basis. While we strive for excellent outcomes, we do not guarantee specific grades or results. Your performance depends on multiple factors beyond our control.
11. Limitation of Liability
To the maximum extent permitted by law, Guaranteed Grade shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or use, arising out of or related to your use of our services.
12. Indemnification
You agree to indemnify and hold harmless Guaranteed Grade and its team from any claims, liabilities, damages, losses, and expenses arising from your use of the services or violation of these Terms.
13. Termination
We may suspend or terminate access to services at any time for any reason, including suspected misuse or violation of these Terms. Upon termination, sections intended to survive (e.g., Intellectual Property, Disclaimers, Limitation of Liability) shall remain in effect.
14. Governing Law
These Terms are governed by the laws applicable in your jurisdiction unless otherwise required by mandatory local law. Any disputes shall be resolved in the courts having proper jurisdiction.
15. Changes to These Terms
We may revise these Terms from time to time. The “Last updated” date above reflects the latest version. Your continued use of the site or services signifies acceptance of the updated Terms.
16. Contact
Questions about these Terms? Email us at support@proctoruexam.com.