Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you use Guaranteed Grade’s website and services.
1. Information We Collect
- Contact Information: Name, email address, phone number—collected when you submit forms or contact us.
- Service Details: Course names, deadlines, requirements you share so we can deliver services.
- Technical Data: IP address, device/browser info, and pages visited, collected via standard server logs and analytics.
2. How We Use Information
- To provide and manage requested services.
- To communicate with you about requests, updates, and support.
- To improve our site, services, and user experience.
- To comply with legal obligations and enforce our Terms.
3. Legal Bases for Processing
We process personal data based on your consent, our legitimate interests in operating and improving services, and to perform a contract at your request.
4. Sharing of Information
We do not sell your personal information. We may share limited data with trusted service providers (e.g., hosting, email) under confidentiality obligations, and as required by law.
5. Data Retention
We retain information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion subject to legal or operational requirements.
6. Security
We implement reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is 100% secure.
7. Your Rights
- Access, correct, or delete your personal data.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing, where applicable.
- Data portability, where applicable.
To exercise rights, contact us at support@proctoruexam.com. We may need to verify your identity before responding.
8. Cookies and Similar Technologies
We may use cookies or similar technologies to enhance site functionality and analyze usage. You can control cookies via your browser settings. Disabling cookies may limit certain features.
9. International Transfers
Depending on your location, your data may be processed in countries with different data protection laws. We take steps to ensure appropriate safeguards are in place.
10. Children’s Privacy
Our services are not directed to individuals under 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above indicates the latest version.
12. Contact Us
If you have questions or concerns about privacy, email us at support@proctoruexam.com.